Hard at Work

F.A.Q's


With Years Of Experience it has developed huge acclamation for its works From its esteemed Clients, within a short Period Of Time.We have been successful to offer the best designing concepts and to some of the top most companies and business along with perfect branding and advertising.

In that time we have gained a vast amount of experience and knowledge. We crafted this FAQ page to answer many of the frequently asked questions we were asked along the way...

Frequently Asked Questions

General

Q: Stucked? Any Help?

A: Call or mail us and see if we are a fit. We’ll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right solution from a design architect helping you out. We can put things in perspective and offer solutions that you may not have even considered. We are problem solvers and brand creators. Let us create the consistency that' s currently missing in your marketing pieces.



Q. What types of Payment do you accept?

A: We accepts online bank payments only or wallets like Paypal, Googlepay or SKDS Payment Gateway.



Q. How is payment done on a projects?

A: Client must Deposit minimum 70% (or full value which -ever is less) of the contract value decided at the time of contract to SKDS current account before execution of any contract or services. No Refund, Once Project Started or in between ongoing process of project. for more... Terms and conditions



Graphic Design

Q. What do you mean by Social Media Designs?

A: Social media platforms are things like Facebook and Twitter. Each of these platforms include a profile photo and a cover/header image. We design these images to suit your logo and fit exactly within the platforms size specifications.



Q. How does your logo design process work?

A: During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs.



Q. So the 1st logo design takes upto 48hours... How long does everything take?

The initial draft is sent within 48 hours. From there it’s a balancing act. It totally depends on how many changes and how quickly the client responds (we reply to every email as soon as we receive it.) It usually doesn’t take more than a week to finish a logo design, and never more than 2 weeks to finish any other designs once they are approved.



Q. Is the artwork our property once paid for?

A: No, not the actual artwork files unless agreed upon in the proposal. However, ALL approved web images and high resolution images purchased are 100% yours one the project is fully complete and paid for.



Q. Are there any hidden costs?

A: No. When we say you have unlimited changes included in the price, we mean it!



Q. How will i recieve my design project once it finished?

A: A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on CD, dropbox, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.



Q. Do i get a vector file for my logo once created?

A: YES, you get EPS (vector), jpeg, png, and a word file that works like clipart. Our logo design can be used to complete stationery and brand marketing – including business card, letterhead, envelopes, brochure design, websites, graphics for web sites, direct mail design, email marketing, mailing labels, presentation folders, and any other designs your business may require.



Q. How do i check on the process of my logo or any other job during process?

A: Once deposit is received, normal turnaround for logo design is 5days. We present the logos to the client at the black and white stage, then again at color stage, and wait for final approval before we save out all the files for you. The client logo files are their artwork and we are up front about this part of the process. We do save your work in case you lose the files or need them sent again.



Q. What is the client involvement in the design process?

A: We listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request the artwork in various formats if advance payment was made for design services.



Q. I need something tomorrow. Can you help me?

A: We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added.
Call us to find out.



Q. Do you create business PPT presentations?

A: Yes, We Create Presentations as per client requirement in any languges.



Advertisements

Q. What is Advertising Design?

A: Advertising design is a field that utilizes campaigns, advertising, and design models to promote companies and increase customer awareness. Some typical roles within advertising design could include: Advertising Design FAQ’s - Advertising Design Schools
• Project planning and mapping
• Using design programs to design an advertisement online
• Utilizing computer programs for graphic design
• Campaign planning
• Implementation of maps and campaign plans
• Editing imagery, using diverse media, and designing logo’s
• Coordinating printing material and liaison with printers
• Making print ads, online ads, and designer ads for different genres
• Understanding the basics of promotional and persuasive presentation skills
There are many other roles in advertising design, but the most typical duties include project mapping, designing, printing, and presenting different material for clients.



Q. Is it possible to bring in new creative once a campaign launches?

A: Yes. If you are providing the ads, There will be new fees for new ads.




Q. What if I don't have the creative needed for my campaign? Do you design ads for online campaigns?

A: Yes, we can design the creative elements (banners, etc.)



Q. If we'd like Expedia, Inc. to design a banner ad, what information do you need from us?

A: We need 3-5 compelling images in high resolution .jpg format, details of the offer you wish to promote, as well as related copy and your tag line. A vector-formatted logo is also needed.



Q. What size creative should I send for the jump page?

A: Larger sizes are encouraged because it gives us more room to work with. EPS files are ideal. We prefer JPGs and TIFF files over GIFs for photography. Logos/illustrations should be in AI or EPS formats.



Q. Do you accept GIFs or JPGs?

A: We accept both formats.



Q. Do you accept Photoshop files?

A: Yes, in some cases. Depending on the quality and size of the layers, we may or may not be able to work with the individual layers. We would prefer to work from raw images.



Q: Is animation allowed?

A: Yes, we allow animation on certain ad placements. We have a looping limit of no more than 15 seconds or 3 rotations (whichever is shorter). See the specs for your creative unit(s) in our Resource Center.



Language Translation and Localization

Q. What all languages do you work on?

A: We offer translation/localization services in 150+ languages and over 900 language pairs. These include American, European, Indian, Asian, African, Australian languages. We also offer translation in a language accent specific to a location (example Brazilian/European Portuguese, Canadian/European French).



Q. What do you Translate?

A: Documents, Data, Website, Advertisements, Multimedia, Marketing, Medicals, Economic, Finance, Manufacturing Translations.



Q. How do you translate? Do you use machine translation or you have human translators?

A: We offer 100% human translation services. Our team of professional translators localizes your content. All our translators are native speakers of the target language and are fully bilingual. We do not use any machine translation tools.



Q. Who are the translators, then?

A: We work with a network of more than 236,551 professional native translators worldwide who will take care of your translation.



Q. Do you provide a fully formatted translated document (with typesetting, formatting etc)?

A: Yes, all our translations undergo a format check through our DTP team. So, you get a translated document which is an exact replica of the source with the translated text in the target language.



Q. How do you ensure quality?

A: We follow a multi tier quality policy that includes translation by a native translator, proofreading and review by another professional translator. This is followed up by our thorough quality check that ensures high quality translation.



Q. What is your minimum turnaround time?

A: Based on the language pair, the domain/subject, the file format and the content volume, we can deliver you the translated version within as little as 4 hours.




Q. Can I share the complete website back up with you for website localization?

A: Yes, you can simply share the complete website folder with us for quick website localization services. You don’t need to worry about providing us doc files. Simple share the source code files with us and we shall provide you updated source code in the target language of your choice.



Q. I need a small document translated very urgently. Can you help?

A: Yes, you can simply give us a call or email us and we shall get back to you within a jiffy. We shall do our best to deliver you within the quickest turnaround time without compromising on quality.



Q.We have bulk elearning translation projects. Do you have translators who can handle educational/courseware content with a quick TAT?

A: We have translated over 500 million words in the e-learning domain. Our translators completely understand the linguistic requirements of e-learning translation projects and hence offer quality translation. Our substantial team size comprising of project managers, translators, reviewers, quality engineers ensures rapid TAT.



Q. We need to translate our brochure to multiple Indian languages, but don’t know which font would suit. Can you assist?

A: Our technical team has a complete understanding of vernacular fonts that fit into a particular design software. So, no worries, you can simply share the source with us and we shall give you the translated file in the language of your choice without any font rendering issues.



Q. Do you offer graphic artwork/graphic design for the translated content?

A: Yes, we have a team of creative graphic designers who work on different graphic design tools such as corel draw, indesign, illustrator, pagemaker, photoshop etc. So, if you need a brochure/catalog/printable which needs to be translated and also designed, we can offer you complete end-to-end translation and design services.



Q. What file formats do you accept for translation/DTP?

A: We support all types of file formats for translation and design – MS word (doc/docx), MS power point (ppt/pptx), MS excel (xls/xlsx), MS pub (pub/pubx), pdf, Adobe Indesign (indd), Adobe illustrator (ai), Adobe pagemaker (pm), Corel draw (cdr), Adobe photoshop (psd), image files (jpg/jpeg/ bmp) etc.



Q. We one have the hard copy of the document we need translation for. Can you translate this?

A: Yes, you can simply scan and share the image files with us. Or you can send the hard copy to us through post/courier or we can arrange to collect it from you.



Q. We got our content translated and we are not satisfied with the quality. Can you help us correct/proofread the content?

A: Our proofreading/editing services can serve your purpose. We shall get your translated content reviewed through our linguistic experts and offer you a proofread version that is completely accurate and error free.



Q. We are applying for a foreign tender. The tender document is in a language that we cannot understand. Can you help us in our tender application?

A: Yes, our native translators can translate your tender document into English (or any other language of your choice), so that you can understand the tender easily.LanguageNoBar offers quality tender translation in 150+ languages.



Q. Can you provide translation for different variants of a language spoken across different geographical locations? We need our English document to be translated into Canadian French & European French, Brazilian Portuguese & European Portuguese, Mexican Spanish & European Spanish. Do you have the location specific translators?

A: Yes, team LanguageNoBar can provide you translation/localization to/from any language or its variant you need. You can simply share the target location and we shall provide you the translated content/application in the language version spoken in that particular region.



Q. How do I count the words in my document?

A: If the document is in Microsoft Word, use the "Word Count" function in the Tools menu, or our own word count tool. Just send us the result. Otherwise, if the document is in another format (print, HTML, PHP, ASP, etc.), send us the file by e-mail. We will count the words for you and send you a quick quote.



Q. Do you work with companies or private individuals?

A: The majority of our requests come from companies, but we also often work with private individuals and are happy to help them with their translation needs.



Q. Is it possible to maintain the page layout?

A: We guarantee the document's original layout and format. Where possible, we work on the original document by overwriting the text without changing the style or format.



Q. Is my project manager the translator of my document(s)?

A: No. Your project manager is there to assist you with your project. He/she prepares, supervises and manages all the processes related to your project, from kick-off through to delivery. He/she does not translate documents, but is responsible for the final check and makes sure that your project is always delivered on time.



Web Designing

Q. I run a smal/medium size business and want a online presence to promote my business in a professional manner to new customer and to provide a more professional image to excisting customers. What do i need to achieve this?

A: You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.



Q. Why should i hire a website design professional?

A: We all know someone who designs web sites as a hobby – your nephew, a friend, a co-worker. This also explains why there are so many poorly designed web sites – or “all lookalike” – commercial template type of design. Some “designers” don’t even bother to change the original photos…
Let’s say you hire your nephew or an employee’s relative who “creates websites in her spare time”. The Result: Your website does not have the professional look that shows in your other marketing campaign so the first impression could be negative. Your site might be hard for web site visitors to navigate, the pages might take too long to load, or it could be just…plain boring, causing people to leave your website without contacting you.
From their first impression, website visitors do not take your business seriously and they choose to take their business to your competitor.
Web Design is a unique design medium and requires extensive knowledge in designing graphics and page layout for the Internet.
The Internet is VISUAL! You have 4 seconds to grab your visitor’s attention. You miss with a poor design, your client is gone!



Q. How long will it take for my website to be designed?

A: The timescale of a website design project is often dictated by the client, but typically ranges from 2 weeks. If you have a deadline in mind, we will do our best to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
It totally depends on how many changes and how quickly the client responds (we reply to every email as soon as we receive it.) It usually doesn’t take more than a week to finish a logo design, and never more than 2 weeks to finish any other designs once they are approved.



Q. Will everyone see my website the same?

A: Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need revaluation.



Q. Will my website design be"Search Engine" friendly?

A: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time, as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.



Q. Once my website is completed! What after sales services do you offer?

A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website needs never get out of date. Yearly Maintenance is charged as per packaged and in that new image and data can be Upgraded edited or deleted ample of times as per requirements.



Q. In what format should i supply words and photographs about my business for my new website?

A: It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.



Q. How will we get backup of our website?

A: Yes, Client will recieve all Data format of PDF or Doc file which includes Images too after website is totaly completed successfully.



Q. I hear that there are hidden costs associated with web design services. Is it true?

A: No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.



Q. Do you re-design existing websites?

A: Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date? We can redesign your website to take advantage of the latest web technologies



Q. I already have a website and i need it updating, can you help me?

A: Yes, we would be happy to look at your existing website and give you a quote for updating it.



Printing

Q: What type of products and services do you provide?

A: We are a full service shop and offer a wide range of products and services. To see a full listing and description of what we can offer you, check out the Products at home page of our website



Q: How do I go about getting an estimate from you?

A: The best way to ensure that we get all the information necessary to do an accurate quote is to mail on kalika.dstudio@gmail.com



Q: I don't have a file but I want to get something printed - what do I do?

A: That's no problem! Our team of highly skilled graphic designers are here to help make your vision a reality. Contact us today to get started!



Q: Why do the printed colors look different from the colors on my screen?

A: In short, printers and monitors produce colors in different ways.Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.



Q: What file format should I use when submitting my electronic document for printing?

A: PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents or Open file CDR, .EPS, AI, Doc etc



Q: Once I submit the documents, how long will it take to finish my job?

A: Simple jobs are often completed in less than an hour. Some jobs, however, may take several days to complete depending on their complexity and size. We always strive to provide an accurate estimate of the turnaround time for each job we do. And we’ll always work with you to find ways to complete your project when you need it.



Q: What forms of payment do you accept?

A: We only accept bank transfers or google pay. ( Terms and conditions)



Q: What is variable data printing?

A: Variable data printing is technology for printing documents so that each piece is personalized to the specific recipient. At the most basic level, this means personalizing a name and address. But for real impact, many projects include unique graphics and content that speaks directly to the recipient.



Q: What does personalization mean?

A: Personalization is another term for variable data—technology for printing documents so that each piece is personalized to the specific recipient. Personalizing can be as simple as a unique name and address on every printed piece. But more sophisticated levels of personalization can include text or images that vary based on data specific to the recipient, or data-driven graphics such as a pie chart illustrating something specific to the recipient.



App Development

Post Production

Q: How do I make a great corporate video?

A: Have clear objectives. Write them down and be prepared to explain them to your team. Hire good a good production company or in-house team to execute your objectives and then trust them to do a great job. Sounds easy and is with great communication!



Q: How long should my online video be?

A: Some video placement requires a predetermined length. Like commercials and platforms including Tik Tok. When creating a video on sites like YouTube they can be a lot longer but it’s important to keep your audience in mind. Most videos on the web shouldn’t be longer than a few minutes. This is a general rule and we’d be happy to discuss your current need.



Q: How much should my video cost?

A: What’s your idea, where is it running, and how big is your company’s marketing budget? Only you can determine how much it makes sense to invest in your business’ project. Cost depends on the idea and the number of scenes, explosions and crew members required to get the job done. Give us a call and we can talk over your idea, your budget and how we can work with you to get your ideas on screen. Getting the best quality out of your budget is where our experience and expertise can be helpful.



Q: How long will it take to produce my video?

A: Six to eight weeks is average for a corporate video. Social videos usually need to be turned around much quicker. We can move as quickly as you can. We find that usually, the most time-consuming part of making a commercial or video is the approval process on the client-side. If you give us the greenlight we can turn around your project extremely quickly unless of course, you’re remaking.



Q: How do you hire a good video production company?

A: Some companies bid multiple vendors for a project but most of our clients are single bid from referrals, repeat business or good chemistry rather than cost. Video production is often high visibility within client organization so it’s essential there is significant trust between the video production company and the client. Look for trust and results will follow.



Q: How do I make my corporate video more interesting?

A: Some companies bid multiple vendors for a project but most of our clients are single bid from referrals, repeat business or good chemistry rather than cost. Video production is often high visibility within client organization so it’s essential there is significant trust between the video production company and the client. Look for trust and results will follow. If you’ve seen one corporate video you’ve seen them all, wrong. We’re in the golden age of branded content with companies like Redbull, Nike, and Google doing compelling video content that drives business and improves their brand image.



Q: What are the types of corporate videos?

A: Social media video is the most popular type of video now for sites like YouTube, Facebook, Instagram, and Tik Tok. But there’s also video for websites as well as video created to be shown at tradeshows, conferences and business presentations.



Q: Where do I find the best video production companies?

A: A few years ago the answer was simple. In Hollywood. Now there are great companies doing excellent big brand work in the production hubs of NY, LA, Atlanta, and Chicago. And even some in smaller markets doing excellent regional work. Do your research by asking trusted colleagues and peers, search for great work on the internet and talk to potential companies to find the right fit.



Q: How do I get the best price for my corporate video?

A: Getting the best ROI from your corporate video production starts with creating a budget, communicating clearly what the budget is and shopping for value. If you’re just shopping for price you might as well hire a teenager and her iPhone. Think of it as shopping for a car, you have an idea of the type of car you want to buy, so being an economy car when you want to buy an SUV is really getting a better price. It’s making a compromise no one will be happy with. When purchasing a video start with a budget and strong idea of what you want and begin the conversation there.



Q: Can you produce my commercial, TV show or film?

A: Yes. If you have the idea and budget we have a team of writers, producers, directors, editors and technicians standing by to make your vision a reality.



Q: Do you do branded content or webisodes?

A: We do script to any screen or length. We’re passionate about the new wave of advertising and marketing content and feel it’s a great opportunity for both creative talent and brands.



Q: Will you use __ piece of gear on my production?

A: You are paying so we’ll be happy to use whatever you wish. We own some of the best production equipment available including cameras able to shoot in 4k resolution, more than 5 times the quality of standard 720 HD broadcast. This means we’re able to cost effectively provide provide the highest quality lighting, sound and image capture available today. But if you have a passion for something else we can provide an estimate for that too.



Q: How quickly can you get my video made?

A: We have worked on some truly insane production timelines and delivered amazing results but we don’t recommend it. For a commercial or web video we recommend awarding the job at least three weeks before shoot day. And for script to screen productions allow six weeks or more. This provides enough time for approvals, casting and getting the best people and resources in places.



Q: Post production

A: Our in house expertise is in storytelling, cutting, titling and finishing of live action content. That means for clients needing live action production, we have a one stop shop for the industry’s highest production values. However, we often collaborate with the southeasts best animators and effects artist to take projects to the next level. Learn more by calling us.



Business Explainer Videos

Q: How To make Great Explainer Videos for Your Business?

A: As you know videos form 64% of the total internet traffic and this is expected to rise to 80% by the end of 2019. Putting up a video is worth only when it has all the elements that are necessary for making it a great explainer video.Being into the business we understand your concern for core competency and making a great animated explainer videos is something you leave to us hence we suggest you to give us a chance for serving and let your team and management focus on the skills you are known for.A great explainer video consists of the following elements- 1. Tell a story – No matter how long is the video but when it goes like a story format, the viewer finds it easy to remember it and relate. 2. Maintain Relevance – We offer many style choices for explainer videos but the one that goes well with your business and brand should be opted by you. 3. Spread Information – A video which spreads some informational content is tend to achieve more popularity hence we recommend to keep some informative content in the explainer video. 4. Vital first 3 seconds – First 3 seconds of a video decides whether the viewer wants to watch further or not hence use the first 3 seconds so wisely to grab the user attention. 5. Quality always matter – Any compromise in graphic quality or effects would harm your market reputation instead of building it therefore we suggest to always opt for quality content. 6. Create Anticipation – While writing a script for the explainer video introduction of some anticipation element would draw more interest of the audience and give results more than your expectations. 7. Emotions always work – A balance of emotions along with anticipation and information creates amazing results for your explainer videos as it rings the audience’s’ mind more effectively. At SKDS we keep in mind all the elements together with our creativity to make the greatest explainer videos for our clients because we understand your goal and put the best of our efforts to achieve them.



Q: What explainer video style you choose ?

A: Animated Explainer videos currently dominating the marketing scenes because of their engaging capacity and attractiveness. They have been reported to increase the customer understanding, conversion rate and decreased the customer support queries.After viewing the most amazing explainer videos you must be preparing to get yourself one but still confused about which style should you opt then here lies your answer.Few Points you need to consider before opting for the explainer video style- 1. It should represent and extend your brand value, as people watch the video they can identify your brand with it. 2. Set your goal, like whether it is brand awareness, product or service introduction, a learning, or so on. 3. The type of message you want to convey. For instance if it’s about product then go for product explainer video or if it’s more about learning and idea then go for Whiteboard videos. 4. Go as per your planned budget, various options exists under various budget. 5. The kind of audience you want to target. After working upon these few points your choice of style for explainer videos would become clearer.



Q: How much explainer video cost?

A: There are many factor which determine and impact the pricing of an explainer video. Like the duration of video, content, style amount of pre-production work, number of revisions, etc. Because we make custom videos therefore our range varies from $500 to $10000, depending upon the client’s requirement and goal.



Q: What does the price for an explainer video include?

A: Our price package includes making up of whole video from the scratch to the finished product stage. It consists of following- Requirements gathering Script writing Story Boarding Illustration Voice over Animation Music and sfx



Q: Do you offer discounts if we go for creating multiple videos?

A: We welcome bulk ordering whole-heartedly therefore yes we offer discounts for multiple videos. In case of 2 or more videos we offer 10% discount on the actual price of the video. As per client’s requirements we can also make the custom packages in case of video series production.



Q: How many free revisions do I get?

A: We give 2 free revisions at each stage of our work process.



Q: I need an explainer video for my client. Can I partner with you?

A: Of course we work with many Explainer Video Production Houses and other web service providers to make the suitable content for their clients’ websites. Our white-label animation service is offered for reselling purpose and we keep the deal confidential.



Q: I need an explainer video for my client. Can I partner with you?

A: Of course we work with many Explainer Video Production Houses and other web service providers to make the suitable content for their clients’ websites. Our white-label animation service is offered for reselling purpose and we keep the deal confidential.



Q: Can we provide you with a script?

A: Yes, if you have your script already with you and you want us to work on it then we are all set. Here is another advantage you get that is we give 2.5% discount per minute on the actual rate of your explainer video in case of script supply by the client.So you have a script ? Let’s start working on it then.



Q: What are your payment terms?

A: Whatever the quoted prices is finalized, our Payment terms involve remittance of 70% of amount as advance and 30% of amount on finalisation of video. You can pay us through any of these options-Bank Transfer of google pay ( Terms and Conditions)



Q: In how much time I should expect response for my contact request ?

A: We are prompt in our communication hence you will receive our response really quick. Our response time is anything less than 10 hours. And if you do not happen to receive it even after 10 hours then there is a possibility of some technical error (which is highly unlikely), in that case we request you to call on +91 9821706101 or draft a mail on kalika.dstudio@gmail.com