F.A.Q's
With Years Of Experience it has developed huge acclamation for its works From its esteemed Clients, within a short Period Of Time.We have been successful to offer the best designing concepts and to some of the top most companies and business along with perfect branding and advertising.
In that time we have gained a vast amount of experience and knowledge. We crafted this FAQ page to answer many of the frequently asked questions we were asked along the way...
Frequently Asked Questions
General
Q: Stucked? Any Help?
A: Mail us and see if we are a fit. We’ll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right solution from a design architect helping you out. We can put things in perspective and offer solutions that you may not have even considered. We are problem solvers and brand creators. Let us create the consistency that' s currently missing in your marketing pieces.
Q. What types of Payment do you accept?
A: We accepts online bank payments or wallets like Paypal, BHIM app or SKDS Payment Gateway.
Q. How is payment done on a projects?
A: Client should Deposit Full payment or minimum 70% of the contract value decided at the time of contract to SKDS current account before execution of any contract or services and remaining 30% after completing the project. (Cost INR 50,000 or below will have to pay full payment to avail services.)
Graphics Work
Q. What do you mean by Social Media Designs?
A: Social media platforms are things like Facebook and Twitter. Each of these platforms include a profile photo and a cover/header image. We design these images to suit your logo and fit exactly within the platforms size specifications.
Q. How does your logo design process work?
A: During our initial logo meeting, we first begin by discussing the client’s ideas, target market, and uses for this logo. We then ask for samples of existing logos that the client likes or dislikes to get an idea of their taste. Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work. Our logo design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple logo designs for multiple companies our service can be priced according to your needs.
Q. So the 1st logo design takes upto 48hours... How long does everything take?
The initial draft is sent within 48 hours. From there it’s a balancing act. It totally depends on how many changes and how quickly the client responds (we reply to every email as soon as we receive it.) It usually doesn’t take more than a week to finish a logo design, and never more than 2 weeks to finish any other designs once they are approved.
Q. Is the artwork our property once paid for?
A: No, not the actual artwork files unless agreed upon in the proposal. However, ALL approved web images and high resolution images purchased are 100% yours one the project is fully complete and paid for.
Q. Are there any hidden costs?
A: No. But any changes more than twice there are additional charges!
Q. How will i recieve my design project once it finished?
A: A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on CD, dropbox, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.
Q. Do i get a vector file for my logo once created?
A: YES, you get EPS (vector), jpeg, png, and a word file that works like clipart. Our logo design can be used to complete stationery and brand marketing – including business card, letterhead, envelopes, brochure design, websites, graphics for web sites, direct mail design, email marketing, mailing labels, presentation folders, and any other designs your business may require.
Q. How do i check on the process of my logo or any other job during process?
A: Once deposit is received, normal turnaround for logo design is 5days. We present the logos to the client at the black and white stage, then again at color stage, and wait for final approval before we save out all the files for you. The client logo files are their artwork and we are up front about this part of the process. We do save your work in case you lose the files or need them sent again.
Q. What is the client involvement in the design process?
A: We listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request the artwork in various formats if advance payment was made for design services.
Q. I need something tomorrow. Can you help me?
A: We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added.
Q. Do you create business PPT presentations?
A: Yes, We Create Presentations as per client requirement in any languges.
Advertisements
Q. What is Advertising Design?
A: Advertising design is a field that utilizes campaigns, advertising, and design models to promote companies and increase customer awareness. Some typical roles within advertising design could include: Advertising Design FAQ’s - Advertising Design Schools
• Project planning and mapping
• Using design programs to design an advertisement online
• Utilizing computer programs for graphic design
• Campaign planning
• Implementation of maps and campaign plans
• Editing imagery, using diverse media, and designing logo’s
• Coordinating printing material and liaison with printers
• Making print ads, online ads, and designer ads for different genres
• Understanding the basics of promotional and persuasive presentation skills
There are many other roles in advertising design, but the most typical duties include project mapping, designing, printing, and presenting different material for clients.
Q. Is it possible to bring in new creative once a campaign launches?
A: Yes. If you are providing the ads, There will be new fees for new ads.
Q. What if I don't have the creative needed for my campaign? Do you design ads for online campaigns?
A: Yes, we can design the creative elements (banners, etc.)
Q. If we'd like to design a banner ad, what information do you need from us?
A: We need 3-5 compelling images in high resolution .jpg format, details of the offer you wish to promote, as well as related copy and your tag line. A vector-formatted logo is also needed.
Q. What size creative should I send for the jump page?
A: Larger sizes are encouraged because it gives us more room to work with. EPS files are ideal. We prefer JPGs and TIFF files over GIFs for photography. Logos/illustrations should be in AI or EPS formats.
Q. Do you accept GIFs or JPGs?
A: We accept both formats.
Q. Do you accept Photoshop files?
A: Yes, in some cases. Depending on the quality and size of the layers, we may or may not be able to work with the individual layers. We would prefer to work from raw images.
Language Translation and Localization
Q. What all languages do you work on?
A: We offer translation/localization services in 150+ languages and over 900 language pairs. These include American, European, Indian, Asian, African, Australian languages. We also offer translation in a language accent specific to a location (example Brazilian/European Portuguese, Canadian/European French).
Q. What do you Translate?
A: Documents, Data, Website, Advertisements, Multimedia, Marketing, Medicals, Economic, Finance, Manufacturing Translations.
Q. How do you translate? Do you use machine translation or you have human translators?
A: We offer 100% human translation services. Our team of professional translators localizes your content. All our translators are native speakers of the target language and are fully bilingual. We do not use any machine translation tools.
Q. Who are the translators, then?
A: We work with a network of more than 236,551 professional native translators worldwide who will take care of your translation.
Q. Do you provide a fully formatted translated document (with typesetting, formatting etc)?
A: Yes, all our translations undergo a format check through our DTP team. So, you get a translated document which is an exact replica of the source with the translated text in the target language.
Q. How do you ensure quality?
A: We follow a multi tier quality policy that includes translation by a native translator, proofreading and review by another professional translator. This is followed up by our thorough quality check that ensures high quality translation.
Q. What is your minimum turnaround time?
A: Based on the language pair, the domain/subject, the file format and the content volume, we can deliver you the translated version within as little as 4 hours.
Q. Can I share the complete website back up with you for website localization?
A: Yes, you can simply share the complete website folder with us for quick website localization services. You don’t need to worry about providing us doc files. Simple share the source code files with us and we shall provide you updated source code in the target language of your choice.
Q. I need a small document translated very urgently. Can you help?
A: Yes, you can simply email us and we shall get back to you within a jiffy. A Rush fee may be added. We shall do our best to deliver you within the quickest turnaround time without compromising on quality.
Q. We need to translate our brochure to multiple Indian languages, but don’t know which font would suit. Can you assist?
A: Our technical team has a complete understanding of vernacular fonts that fit into a particular design software. So, no worries, you can simply share the source with us and we shall give you the translated file in the language of your choice without any font rendering issues.
Q. Do you offer graphic artwork/graphic design for the translated content?
A: Yes, we have a team of creative graphic designers who work on different graphic design tools such as corel draw, indesign, illustrator, pagemaker, photoshop etc. So, if you need a brochure/catalog/printable which needs to be translated and also designed, we can offer you complete end-to-end translation and design services.
Q. What file formats do you accept for translation/DTP?
A: We support all types of file formats for translation and design – MS word (doc/docx), MS power point (ppt/pptx), MS excel (xls/xlsx), MS pub (pub/pubx), pdf, Adobe Indesign (indd), Adobe illustrator (ai), Adobe pagemaker (pm), Corel draw (cdr), Adobe photoshop (psd), image files (jpg/jpeg/ bmp) etc.
Q. We one have the hard copy of the document we need translation for. Can you translate this?
A: Yes, you can simply scan and share the image files with mail.
Q. We got our content translated and we are not satisfied with the quality. Can you help us correct/proofread the content?
A: Our proofreading/editing services can serve your purpose. We shall get your translated content reviewed through our linguistic experts and offer you a proofread version that is completely accurate and error free.
Q. We are applying for a foreign tender. The tender document is in a language that we cannot understand. Can you help us in our tender application?
A: Yes, our native translators can translate your tender document into English (or any other language of your choice), so that you can understand the tender easily.LanguageNoBar offers quality tender translation in 150+ languages.
Q. How do I count the words in my document?
A: If the document is in Microsoft Word, use the "Word Count" function in the Tools menu, or our own word count tool. Just send us the result. Otherwise, if the document is in another format (print, HTML, PHP, ASP, etc.), send us the file by e-mail. We will count the words for you and send you a quick quote.
Q. Do you work with companies or private individuals?
A: The majority of our requests come from companies, but we also often work with private individuals and are happy to help them with their translation needs.
Q. Is it possible to maintain the page layout?
A: We guarantee the document's original layout and format. Where possible, we work on the original document by overwriting the text without changing the style or format.
Website & App Development
Q. I run a smal/medium size business and want a online presence to promote my business in a professional manner to new customer and to provide a more professional image to excisting customers. What do i need to achieve this?
A: You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.
Q. Why should i hire a website design professional?
A: We all know someone who designs web sites as a hobby – your nephew, a friend, a co-worker. This also explains why there are so many poorly designed web sites – or “all lookalike” – commercial template type of design. Some “designers” don’t even bother to change the original photos…
Let’s say you hire your nephew or an employee’s relative who “creates websites in her spare time”. The Result: Your website does not have the professional look that shows in your other marketing campaign so the first impression could be negative. Your site might be hard for web site visitors to navigate, the pages might take too long to load, or it could be just…plain boring, causing people to leave your website without contacting you.
From their first impression, website visitors do not take your business seriously and they choose to take their business to your competitor.
Web Design is a unique design medium and requires extensive knowledge in designing graphics and page layout for the Internet.
The Internet is VISUAL! You have 4 seconds to grab your visitor’s attention. You miss with a poor design, your client is gone!
Q. How long will it take for my website to be designed?
A: The timescale of a website design project is often dictated by the client, but typically ranges from 2 weeks. If you have a deadline in mind, we will do our best to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
It totally depends on how many changes and how quickly the client responds (we reply to every email as soon as we receive it.) It usually doesn’t take more than a week to finish a logo design, and never more than 2 weeks to finish any other designs once they are approved.
Q. Will everyone see my website the same?
A: Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need revaluation.
Q. Will my website design be"Search Engine" friendly?
A: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time, as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
Q. Once my website is completed! What after sales services do you offer?
A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website needs never get out of date. Yearly Maintenance is charged as per packaged and in that new image and data can be Upgraded edited or deleted ample of times as per requirements.
Q. In what format should i supply words and photographs about my business for my new website?
A: It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.
Q. I hear that there are hidden costs associated with web design services. Is it true?
A: No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.
Q. Do you re-design existing websites?
A: Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date? We can redesign your website to take advantage of the latest web technologies
Q. I already have a website and i need it updating, can you help me?
A: Yes, we would be happy to look at your existing website and give you a quote for updating it.
App Development
Post Production
Q: How do I make a great corporate video?
Q: How long should my online video be?
Q: How much should my video cost?
Q: How long will it take to produce my video?
Q: How do you hire a good video production company?
Q: How do I make my corporate video more interesting?
Q: What are the types of corporate videos?
Q: How do I get the best price for my corporate video?
Q: Can you produce my commercial, TV show or film?
Q: Do you do branded content or webisodes?
Q: How quickly can you get my video made?
Q: Post production
Business Explainer Videos
Q: How To make Great Explainer Videos for Your Business?
Q: What explainer video style you choose ?
Q: How much explainer video cost?
Q: What does the price for an explainer video include?
Q: How many free revisions do I get?
Q: Can we provide you with a script?
Q: What are your payment terms?
Q: In how much time I should expect response for my contact request ?